FREQUENTLY ASKED QUESTIONS
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| For Continental United States |
| Merchandise Total |
Shipping Fee |
| Up to $19.99 |
$10.99 |
| From $20.00 to $29.99 |
$11.99 |
| From $30.00 to $39.99 |
$12.99 |
| From $40.00 to $49.99 |
$13.99 |
| From $50.00 to $59.99 |
$14.99 |
| From $60.00 to $69.99 |
$15.99 |
| From $70.00 to $79.99 |
$16.99 |
| From $80.00 to $89.99 |
$17.99 |
| From $90.00 to $99.99 |
$18.99 |
| From $100.00 to $119.99 |
$19.99 |
| From $120.00 to $149.99 |
$20.99 |
| $150.00 and over |
15% of merchandise total |
| For Alaska & Hawaii |
| Merchandise Total |
Shipping Fee |
| Up to $19.99 |
$18.99 |
| From $20.00 to $29.99 |
$19.99 |
| From $30.00 to $39.99 |
$20.99 |
| From $40.00 to $49.99 |
$21.99 |
| From $50.00 to $59.99 |
$22.99 |
| From $60.00 to $69.99 |
$23.99 |
| From $70.00 to $79.99 |
$24.99 |
| From $80.00 to $89.99 |
$25.99 |
| From $90.00 to $99.99 |
$26.99 |
| From $100.00 to $119.99 |
$27.99 |
| From $120.00 to $149.99 |
$29.99 |
| $150.00 and over |
15% of merchandise total plus $8.00 |
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Q. When will my order ship and arrive?
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Orders are shipped within 1 to 2 business days.
The transit time for the Continental United States is 5 to 10 business days via FedEx Ground. For Alaska and Hawaii, the
delivery time is 4 to 5 business days via USPS Priority Mail.
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Q. How can I track my order?
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1) Click "TRACK YOUR ORDER" to view your delivery status.
2) Enter your order number.
3) Click the "UPDATE" button.
5) Click the "TRACK" button.
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Q. How do I return an item?
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1) To return an item, you must email us at pkca@giftsonic.com for a RA number.
2) Place merchandise in the manufacturer's box with original packing material, then into a shipping carton. Please do
not place stickers or shipping labels on the original manufacturer's package.
3) Pleas ship the package to GiftSonic Company, Attn: RA Dept., 382 N. Lemon Ave. #122, Walnut, CA 91789.
4) Please insure the package and ship via FedEx, UPS, or DHL. We aren’t responsible for lost and damaged packages
during shipment.
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Still Have Questions
▪ Email us at:
pkca@giftsonic.com
▪ Write us at:
GiftSonic Company, Attn: Customer Service, 382 N. Lemon Ave. #122, Walnut, CA 91789.
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